Too Many Cooks in the Kitchen?

您是贵公司的环保经理，您了解到承包商正在进行维修工作，从您的一个管道中释放，位于私人财产。您将泄漏报告给当局，通知土地所有者，并启动清理活动。承包商将索取保险公司索赔。遵循初始响应作用，调查土壤和地下水并建立清理目标。在各种利益相关者参与之前，它听起来很简单。除了您和您​​的环境顾问之外，利益攸关方包括建筑承包商，保险公司，保险公司，保险公司顾问，监管机构和土地所有者。所有各方都希望泄漏清理，但有不同的目标和目标。

In another case, no one knows exactly when the spill, or multiple spills, occurred, but the cleanup has been underway for years. Initial investigations revealed two sources and co-mingled plumes. Various negotiations proceeded between the responsible parties, the landowner, and the regulatory agency. Ultimately, a plan for remediation was developed with each party in agreement. Fast forward 5 years. Following one more year of monitoring, the remediation should be complete. But wait! Another responsible party has an incident in the immediate area of your remediation project. Now there are 3 responsible parties, their environmental consultants, a landowner, the regulatory agency, and likely others. Can your project stay on track?

正如您所见，许多环境修复项目涉及多个具有相似但不同的兴趣的缔约方。可以理解的是，土地所有者经常希望泄漏快速清理，并达到最少限制未来使用和最高价值的标准。通常，土地所有者不熟悉环境法规或其他技术问题。另一方面，保险公司希望该网站清洁，以满足基本的监管要求，但以最低的成本为止。责任方经常落在任何地方，取决于任何数量的业务相关因素。

In summary, stakeholders or “influencers” to your environmental cleanup can include the following:

• Responsible party(s)
• 土地所有者
• Surrounding neighbors
• 监管机构
• Consultants for responsible party(s) and insurance company(s)
• 您公司内的其他业务部门

While the path to completion may not be your desired path, you can often get to the end without too much pain when considering the following:

Communication

Is there clear and frequent communication amongst the stakeholder group? The lack of communication or information sharing is often the biggest barrier to advancing the project. Routine calls or meetings can resolve many issues. Another important aspect of communication is倾听也听到ing. Are you really listening to and hearing the concerns of the other stakeholders? Sometimes, interested parties just need to know that you听到the concerns and will take them into consideration.

意识到其他利益相关者的目标

Do you know your audience? Understanding the varying interests and goals of the others will facilitate the negotiation process. You may find that what concerns another party can easily be resolved because it’s something that doesn’t rank #1 on your priority list. You may not have planned to excavate more soil, for example, but if it something that isn’t too costly and buys some goodwill — it may be worth doing. It is also important to determine those things in which you would be unwilling to make concessions.

还有其他影响因素吗？

在立即环境清理之外的关系和商业利益的认识可能是重要的。例如，您的公司可能与Landowner超出此环境清理的业务利益。因此，您可能希望考虑在这种情况下进行让步虽然您通常不会这样做。非环境问题可能很重要影响者并且可以在保持项目移动方面发挥作用。

Often, environmental remediation projects can become overloaded with stakeholders and their conflicting interests. Your project can stay on track if you communicate clearly and frequently with stakeholder groups, listen to their concerns and take them into consideration. Understanding the varying interests and goals of each stakeholder is also valuable in streamlining and expediting the negotiation process. You may even consider making some concessions or reprioritizing your company’s approach if it means that it will benefit the project. And finally, be cognizant of relationships and business interests outside of this specific project in order to sustain those positive relationships and drive further business opportunities down the road.

联系我们的环境顾问

如果您有任何疑问或想要与环境修复的帮助，请点击下面的链接填写我们的联系我们表格。